Service & Repairs


With the market constantly changing, it is important to update insurance policies every 2-3 years. A jewelry appraisal will provide a current value, as well as a detailed description of your item. Having a current jewelry appraisal is important in the event that your jewelry gets damaged, lost or stolen. It is very important to have a certified gemologist perform your appraisal because an inaccurate appraisal can cause your insurance claim to be denied.

The owner, Alan Haugen is a graduate of the Gemology Institute of America and an accomplished goldsmith. This assures accurate, dependable, and consistent work with exceptional quality. Every piece of jewelry is cleaned and then the mounting and each stone is identified, measured and described in detail. You will receive an official typed up document with all of the information we gather on it, as well as a picture of the item. Our expert, accurate and affordable jewelry appraisals are trusted by insurance companies such as State Farm, Allstate and many more.


If it is possible to engrave something on your item, we can do it. Vernon Jewelers is one of the only places in Salem to engrave just about everything. Alan Haugen has been engraving for over 30 years. We are used to having the more complicated engravings sent over to our store, from other shops, so whether you need the inside of a ring, a picture frame or a trophy engraved, our store is ready to assist you in your engraving needs.

Jewelry Repair

Vernon Jewelers has been Salem’s complete jewelry repair shop since 1979. We are committed to providing quality and dependable on site repair for all your jewelry needs. Our in-store bench jewelers can repair most jewelry without it ever having to leave our store. We understand that the jewelry you bring in is special and important to you. There is no job that we consider to be too small. Whether it is a platinum diamond ring or fashion costume jewelry, you can trust our in-house jewelers to repair and restore each piece with the same high standards of quality and reliability.

Bring in your jewelry for a FREE inspection and cleaning today.

Basic Repairs Offered:

  • Complete Refinishing
  • Diamond & Gem Recutting
  • Enameling
  • Sizing & Shanks
  • Setting Stones
  • Soldering Rhodium Plating
  • Restringing
  • Tips, Prongs & Channel Repair
  • And much more…

Watch Repair

Since 1979, we’ve serviced, repaired, and restored thousands of timepieces. We provide watch battery replacement, watch bands, and watch repair services.

We service almost all watch brands for customers. We specialize in watch repair and watch restoration for the most popular manufacturers, including Rolex, Omega, Cartier, Patek, Ebel, Concord, Baume & Mercier, Movado, Rado, Tag Heuer, Maurice Lacroix, Le Courltre, Vasheron, Seiko, Citizen, Swiss Army, Wanger, Gucci, and Fossil. We also work on generic wrist watches, antique pocket watches, and antique wrist watches.

We Buy Gold

Bring in your gold, platinum and silver and we pay cash based on the days market value.